Outage report · Partial outage

Boulevard outage on Jan 20, 2026

Customers Experiencing Major Performance Degradation and Timeouts

SeverityPartial outage
StartedJan 20, 2026, 17:49UTC
ResolvedJan 21, 2026, 00:34UTC
Duration6h 45m

What happened

Boulevard reported a partial outage starting Jan 20, 2026, 17:49 UTC, affecting Dashboard, Duo App, Professional App, Self-Booking Overlay, Client Portal. It was marked resolved at Jan 21, 2026, 00:34 UTC.

  • The incident lasted 6h 45m from first report to resolution.
  • It was the 3rd longest of 4 significant outages Boulevard reported in the 12 months up to it.
  • Boulevard had reported 1 other partial or major outage in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Boulevard

This incident as been resolved. Boulevard will be conducting RCA and post mortem activities to prevent a future reoccurrence.

Read Boulevard's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Boulevard started after this incident, so this report is based on Boulevard's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Boulevard's overall reliability

76.3/100

Boulevard has a reliability score of 76.3/100, with 99.67% effective uptime and 9 incidents over the last 90 days.

Visit Boulevard ↗

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