Outage report · Partial outage

Brightwheel outage on Jul 22, 2021

Alert (SMS) messages not sending

SeverityPartial outage
StartedJul 22, 2021, 15:21UTC
ResolvedJul 22, 2021, 18:04UTC
Duration2h 43m

What happened

Brightwheel reported a partial outage starting Jul 22, 2021, 15:21 UTC, affecting iOS App, Android App, Web App. It was marked resolved at Jul 22, 2021, 18:04 UTC.

  • The incident lasted 2h 43m from first report to resolution.
  • It was the 3rd longest of 5 significant outages Brightwheel reported in the 12 months up to it.
  • Brightwheel had reported 5 other partial or major outages in the 90 days before it.

Latest update from Brightwheel

This incident has been resolved.

Read Brightwheel's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Brightwheel started after this incident, so this report is based on Brightwheel's status page.

Brightwheel's overall reliability

100.0/100

Brightwheel has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Brightwheel ↗

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