Outage report · Partial outage

Brightwheel outage on May 31, 2018

Database Service Provider Issue

SeverityPartial outage
StartedMay 31, 2018, 22:26UTC
ResolvedJun 1, 2018, 00:28UTC
Duration2h 2m

What happened

Brightwheel reported a partial outage starting May 31, 2018, 22:26 UTC, affecting iOS App, Android App, Web App. It was marked resolved at Jun 1, 2018, 00:28 UTC.

  • The incident lasted 2h 2m from first report to resolution.
  • Brightwheel had reported no other partial or major outages in the 90 days before it.

Latest update from Brightwheel

This incident has been resolved.

Read Brightwheel's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Brightwheel started after this incident, so this report is based on Brightwheel's status page.

Brightwheel's overall reliability

100.0/100

Brightwheel has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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