Outage report · Major outage

Checkmate outage on Jan 8, 2025

Aloha POS Outage

SeverityMajor outage
StartedJan 8, 2025, 15:42UTC
ResolvedJan 8, 2025, 16:12UTC
Duration31m

What happened

Checkmate reported a major outage starting Jan 8, 2025, 15:42 UTC, affecting Order Processing, Aloha. It was marked resolved at Jan 8, 2025, 16:12 UTC.

  • The incident lasted 31m from first report to resolution.
  • Checkmate had reported 1 other partial or major outage in the 90 days before it.

Latest update from Checkmate

We have received a confirmation from the Aloha POS team that the processing interruption has been resolved and that order processing is working successfully again. If you continue to experience any issues on your end or require assistance with any other matter, Please feel free to reach out to our support team at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed. Thank you for your patience and understanding during this time. We apologize for the inconvenience caused.

Read Checkmate's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Checkmate started after this incident, so this report is based on Checkmate's status page.

Checkmate's overall reliability

92.4/100

Checkmate has a reliability score of 92.4/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

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