Outage report · Partial outage

Checkmate outage on Feb 3, 2024

Clover POS Outage

SeverityPartial outage
StartedFeb 3, 2024, 19:44UTC
ResolvedFeb 3, 2024, 23:39UTC
Duration3h 55m

What happened

Checkmate reported a partial outage starting Feb 3, 2024, 19:44 UTC, affecting Order Processing, Clover. It was marked resolved at Feb 3, 2024, 23:39 UTC.

  • The incident lasted 3h 55m from first report to resolution.
  • It was the 2nd longest of 5 significant outages Checkmate reported in the 12 months up to it.
  • Checkmate had reported no other partial or major outages in the 90 days before it.

Latest update from Checkmate

We are seeing orders integrating as usual and not seeing any more errors from the POS.

Read Checkmate's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Checkmate started after this incident, so this report is based on Checkmate's status page.

Checkmate's overall reliability

90.5/100

Checkmate has a reliability score of 90.5/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

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