Outage report · Major outage

CleverTap outage on Jul 16, 2026

Data Ingestion Global Outage

SeverityMajor outage
StartedJul 16, 2026, 08:59UTC
ResolvedJul 16, 2026, 13:15UTC
Duration4h 16m

What happened

CleverTap reported a major outage starting Jul 16, 2026, 08:59 UTC, affecting API Ingestion, API Ingestion, API Ingestion, API Ingestion, API Ingestion, API Ingestion, SDK Ingestion, SDK Ingestion and 4 more. It was marked resolved at Jul 16, 2026, 13:15 UTC.

  • The incident lasted 4h 16m from first report to resolution.
  • CleverTap had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from CleverTap

The issue has been resolved, and all affected services are operating normally. We have verified system stability and will continue to monitor as part of our standard operational processes.

Read CleverTap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

CleverTap's overall reliability

100.0/100

CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit CleverTap ↗

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