Outage report · Partial outage
CleverTap outage on Oct 9, 2023
Unplanned maintenance triggered on one of the data store for one IN Cluster
What happened
CleverTap reported a partial outage starting Oct 9, 2023, 07:21 UTC, affecting API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports. It was marked resolved at Oct 9, 2023, 10:21 UTC.
- The incident lasted 3h from first report to resolution.
- CleverTap had reported 3 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from CleverTap
This incident has been resolved and all our systems are stable and normal. We are closing the incident.
What our independent monitoring saw
Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
CleverTap's overall reliability
CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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