Outage report · Partial outage

CleverTap outage on Oct 4, 2023

Unplanned maintenance triggered on one of the data store in EU region

SeverityPartial outage
StartedOct 4, 2023, 07:03UTC
ResolvedOct 4, 2023, 09:58UTC
Duration2h 55m

What happened

CleverTap reported a partial outage starting Oct 4, 2023, 07:03 UTC, affecting Dashboard Reports, Campaign Delivery, Data Exports. It was marked resolved at Oct 4, 2023, 09:58 UTC.

  • The incident lasted 2h 55m from first report to resolution.
  • CleverTap had reported 2 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from CleverTap

This incident has been resolved and all our systems are working as expected.

Read CleverTap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

CleverTap's overall reliability

100.0/100

CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit CleverTap ↗

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