Outage report · Partial outage
CleverTap outage on Dec 20, 2022
We are experiencing downtime on our SDK and API endpoints for regions (Europe and India)
What happened
CleverTap reported a partial outage starting Dec 20, 2022, 15:13 UTC, affecting API Ingestion, API Ingestion, SDK Ingestion, SDK Ingestion. It was marked resolved at Dec 20, 2022, 19:59 UTC.
- The incident lasted 4h 46m from first report to resolution.
- It was the 3rd longest of 13 significant outages CleverTap reported in the 12 months up to it.
- CleverTap had reported 2 other partial or major outages in the 90 days before it.
Latest update from CleverTap
This incident has been resolved and all endpoints are back to normal. Data ingestion has resumed to normal.
What our independent monitoring saw
Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.
CleverTap's overall reliability
CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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