Outage report · Partial outage
CleverTap outage on Jul 16, 2021
Some of our EU instance(s) are showing degraded performance. Few customers might face delayed ingestion/campaigns.
What happened
CleverTap reported a partial outage starting Jul 16, 2021, 11:53 UTC, affecting API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports. It was marked resolved at Jul 16, 2021, 15:15 UTC.
- The incident lasted 3h 22m from first report to resolution.
- CleverTap had reported 1 other partial or major outage in the 90 days before it.
Latest update from CleverTap
All the services are back to normal and the delay is cleared for the affected hosts completely.
What our independent monitoring saw
Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.
CleverTap's overall reliability
CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
Visit CleverTap ↗Full CleverTap reliability report and live status → · Most reliable CleverTap alternatives →
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