Outage report · Partial outage

CleverTap outage on Feb 5, 2021

Intermittent failures of Dashboard access

SeverityPartial outage
StartedFeb 5, 2021, 09:31UTC
ResolvedFeb 5, 2021, 13:30UTC
Duration3h 59m

What happened

CleverTap reported a partial outage starting Feb 5, 2021, 09:31 UTC, affecting Dashboard Reports. It was marked resolved at Feb 5, 2021, 13:30 UTC.

  • The incident lasted 3h 59m from first report to resolution.
  • CleverTap had reported 5 other partial or major outages in the 90 days before it.

Latest update from CleverTap

We have observed the performance for last 30+ minutes and systems are back to normal. This incident has been marked as resolved.

Read CleverTap's official incident report ↗

What our independent monitoring saw

Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.

CleverTap's overall reliability

100.0/100

CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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