Outage report · Partial outage

Cognito Forms outage on Sep 17, 2019

Email Outage

SeverityPartial outage
StartedSep 17, 2019, 16:37UTC
ResolvedSep 18, 2019, 12:10UTC
Duration19h 32m

What happened

Cognito Forms reported a partial outage starting Sep 17, 2019, 16:37 UTC, affecting Email. It was marked resolved at Sep 18, 2019, 12:10 UTC.

  • The incident lasted 19h 32m from first report to resolution.
  • It was the 3rd longest of 16 significant outages Cognito Forms reported in the 12 months up to it.
  • Cognito Forms had reported 1 other partial or major outage in the 90 days before it.

Latest update from Cognito Forms

We have identified and resolved the issue affecting email deliverability, and services should be now back to normal for all users. Thank you for your patience!

Read Cognito Forms's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Cognito Forms started after this incident, so this report is based on Cognito Forms's status page.

Cognito Forms's overall reliability

100.0/100

Cognito Forms has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Cognito Forms ↗

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