Commusoft outage on Aug 12, 2026

What happened

Commusoft reported a partial outage starting Aug 12, 2026, 08:00 UTC. It was marked resolved at Aug 12, 2026, 15:48 UTC.

• The incident lasted 7h 48m from first report to resolution.
• Commusoft had reported no other partial or major outages in the 90 days before it.
• 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Commusoft

Type: Incident Duration: 7 hours and 48 minutes Affected Components: Support, Mobile Application, Web Application, Integrations Aug 12, 15:48:46 GMT+0 - Resolved - This incident has been resolved. Aug 12, 08:00:49 GMT+0 - Identified - We are currently experiencing a partial outage on our phone system. The issue is intermittent and affects both inbound and outbound calls, so you may have trouble getting through to us and we may be unable to call you back. If you cannot reach us by phone, please send us an email or start a chat and we will pick it up there. All other support channels are working as normal. We are investigating and will post updates as soon as we know more.

Read Commusoft's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Commusoft started after this incident, so this report is based on Commusoft's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageSentryAug 12, 2026, 11:45 UTC

  Delayed Error ingestion in our US region

Commusoft's overall reliability

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