Outage report · Major outage

Copper outage on Nov 18, 2021

Unable to log in to Copper

SeverityMajor outage
StartedNov 18, 2021, 15:56UTC
ResolvedNov 18, 2021, 16:38UTC
Duration43m

What happened

Copper reported a major outage starting Nov 18, 2021, 15:56 UTC, affecting Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications, Reporting, Custom Reports Builder, Search Index, Integrations and 4 more. It was marked resolved at Nov 18, 2021, 16:38 UTC.

  • The incident lasted 43m from first report to resolution.
  • Copper had reported no other partial or major outages in the 90 days before it.

Latest update from Copper

We have found the source of the issue and have put in a temporary resolution. We are currently working in a permanent fix

Read Copper's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Copper started after this incident, so this report is based on Copper's status page.

Copper's overall reliability

100.0/100

Copper has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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