Outage report · Partial outage

Customer.io outage on Jun 13, 2026

Investigating Connectivity Issues

SeverityPartial outage
StartedJun 13, 2026, 21:18UTC
ResolvedJun 14, 2026, 00:00UTC
Duration2h 42m

What happened

Customer.io reported a partial outage starting Jun 13, 2026, 21:18 UTC. It was marked resolved at Jun 14, 2026, 00:00 UTC.

  • The incident lasted 2h 42m from first report to resolution.
  • Customer.io had reported 3 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Customer.io

This incident has been resolved.

Read Customer.io's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Customer.io started after this incident, so this report is based on Customer.io's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Customer.io's overall reliability

96.2/100

Customer.io has a reliability score of 96.2/100, with 99.99% effective uptime and 5 incidents over the last 90 days.

Visit Customer.io ↗

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