Deliverect outage on Mar 16, 2025

What happened

Deliverect reported a partial outage starting Mar 16, 2025, 18:45 UTC, affecting API. It was marked resolved at Mar 16, 2025, 21:33 UTC.

• The incident lasted 2h 48m from first report to resolution.
• Deliverect had reported no other partial or major outages in the 90 days before it.

Latest update from Deliverect

Some of our customers experienced temporary delays in order processing due to an issue with a new feature. This feature, designed to improve how we handle old data, unintentionally created extra work for our system during a busy period. While our team resolved the issue, we understand how important it is for your operations to run smoothly. To prevent this from happening again, we’ve made several improvements, including better monitoring, stricter testing for new features, and adjustments to how our system handles errors. We sincerely apologize for any inconvenience this may have caused and thank you for your patience as we continue to make Deliverect more reliable for your business.

Read Deliverect's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Deliverect started after this incident, so this report is based on Deliverect's status page.

Deliverect's overall reliability

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