Outage report · Major outage

Ecwid outage on Jun 2, 2022

Ecwid Instant Sites are not loading 03.06.2022 22:56 UTC

SeverityMajor outage
StartedJun 2, 2022, 22:57UTC
ResolvedJun 2, 2022, 23:51UTC
Duration55m

What happened

Ecwid reported a major outage starting Jun 2, 2022, 22:57 UTC, affecting Storefront. It was marked resolved at Jun 2, 2022, 23:51 UTC.

  • The incident lasted 55m from first report to resolution.
  • Ecwid had reported 5 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Ecwid

Ecwid is up! The problem has been fixed. All services are restored. Ecwid Instant Sites should be up and running. All data (products, orders, your store settings, etc) are intact. Your Ecwid stores continue functioning as usual. Thank you for your patience. We deeply apologize for this situation. We will be conducting a research to understand why the issue took place and how we can avoid it in the future.

Read Ecwid's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Ecwid's overall reliability

91.4/100

Ecwid has a reliability score of 91.4/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

Visit Ecwid ↗

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