Outage report · Partial outage

Ecwid outage on Apr 26, 2022

Email notifications aren’t sent for some of Ecwid stores

SeverityPartial outage
StartedApr 26, 2022, 23:09UTC
ResolvedApr 27, 2022, 02:16UTC
Duration3h 8m

What happened

Ecwid reported a partial outage starting Apr 26, 2022, 23:09 UTC, affecting Third-party services. It was marked resolved at Apr 27, 2022, 02:16 UTC.

  • The incident lasted 3h 8m from first report to resolution.
  • Ecwid had reported 1 other partial or major outage in the 90 days before it.

Latest update from Ecwid

We've made sure that email notifications are working fine for all the Ecwid stores. This incident is solved. All the data (products, orders, your store settings, etc) are safe and intact. The Ecwid stores continue functioning as usual. We are deeply sorry for the bad experience. We’ll do better.

Read Ecwid's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.

Ecwid's overall reliability

91.4/100

Ecwid has a reliability score of 91.4/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

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