Outage report · Partial outage
Egnyte outage on May 4, 2026
Performance degradation in US-East and US-West region
SeverityPartial outage
StartedMay 4, 2026, 13:16UTC
ResolvedMay 4, 2026, 15:22UTC
Duration2h 6m
What happened
Egnyte reported a partial outage starting May 4, 2026, 13:16 UTC, affecting Web UI, Desktop App, FTP/SFTP. It was marked resolved at May 4, 2026, 15:22 UTC.
- The incident lasted 2h 6m from first report to resolution.
- Egnyte had reported 3 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Egnyte
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
What our independent monitoring saw
Our independent monitoring of Egnyte started after this incident, so this report is based on Egnyte's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Egnyte's overall reliability
92.7/100
Egnyte has a reliability score of 92.7/100, with 99.94% effective uptime and 3 incidents over the last 90 days.
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