Outage report · Major outage
Entrata outage on Aug 1, 2023
Entrata Degraded Performance
What happened
Entrata reported a major outage starting Aug 1, 2023, 13:00 UTC, affecting Entrata Standard Application, ResidentPortal Rapid Application, ResidentPortal Standard Application, Entrata Rapid Application, ResidentPortal Standard Login, ResidentPortal Rapid Login, ResidentPortal 4.0 Rapid Login, ResidentPortal 4.0 Standard Login. It was marked resolved at Aug 2, 2023, 03:30 UTC.
- The incident lasted 14h 30m from first report to resolution.
- It was the longest significant outage Entrata reported in the 12 months up to it.
- Entrata had reported 2 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Entrata
System functionality has returned to normal. Warning and error messages are no longer being presented and system performance is restored.
What our independent monitoring saw
Our independent monitoring of Entrata started after this incident, so this report is based on Entrata's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Entrata's overall reliability
Entrata has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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