Outage report · Partial outage

FreshBooks outage on May 3, 2023

#may03-invoice-creation-failing

SeverityPartial outage
StartedMay 3, 2023, 12:09UTC
ResolvedMay 5, 2023, 17:59UTC
Duration2d 5h

What happened

FreshBooks reported a partial outage starting May 3, 2023, 12:09 UTC, affecting FreshBooks, Android App, iOS App. It was marked resolved at May 5, 2023, 17:59 UTC.

  • The incident lasted 2d 5h from first report to resolution.
  • It was the longest significant outage FreshBooks reported in the 12 months up to it.
  • FreshBooks had reported no other partial or major outages in the 90 days before it.

Latest update from FreshBooks

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Read FreshBooks's official incident report ↗

What our independent monitoring saw

Our independent monitoring of FreshBooks started after this incident, so this report is based on FreshBooks's status page.

FreshBooks's overall reliability

68.7/100

FreshBooks has a reliability score of 68.7/100, with 99.74% effective uptime and 3 incidents over the last 90 days.

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