Outage report · Partial outage

FreshBooks outage on Aug 12, 2022

Identified Issue with Search and Webhook Delay

SeverityPartial outage
StartedAug 12, 2022, 16:29UTC
ResolvedAug 12, 2022, 19:36UTC
Duration3h 6m

What happened

FreshBooks reported a partial outage starting Aug 12, 2022, 16:29 UTC, affecting FreshBooks. It was marked resolved at Aug 12, 2022, 19:36 UTC.

  • The incident lasted 3h 6m from first report to resolution.
  • FreshBooks had reported 2 other partial or major outages in the 90 days before it.

Latest update from FreshBooks

Monitoring for the search and webhooks issues has concluded and all related issues have now been resolved. Thanks again for your patience.

Read FreshBooks's official incident report ↗

What our independent monitoring saw

Our independent monitoring of FreshBooks started after this incident, so this report is based on FreshBooks's status page.

FreshBooks's overall reliability

68.7/100

FreshBooks has a reliability score of 68.7/100, with 99.74% effective uptime and 3 incidents over the last 90 days.

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