Outage report · Major outage

Freshdesk Contact Center (Freshcaller) outage on May 30, 2021

Major Outage

SeverityMajor outage
StartedMay 30, 2021, 19:29UTC
ResolvedMay 30, 2021, 21:01UTC
Duration1h 33m

What happened

Freshdesk Contact Center (Freshcaller) reported a major outage starting May 30, 2021, 19:29 UTC. It was marked resolved at May 30, 2021, 21:01 UTC.

  • The incident lasted 1h 33m from first report to resolution.
  • Freshdesk Contact Center (Freshcaller) had reported no other partial or major outages in the 90 days before it.

Latest update from Freshdesk Contact Center (Freshcaller)

We are noticing API failures in our system. The engineering team is looking into it and will provide update soon

Read Freshdesk Contact Center (Freshcaller)'s official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshdesk Contact Center (Freshcaller) started after this incident, so this report is based on Freshdesk Contact Center (Freshcaller)'s status page.

Freshdesk Contact Center (Freshcaller)'s overall reliability

74.8/100

Freshdesk Contact Center (Freshcaller) has a reliability score of 74.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.

Visit Freshdesk Contact Center (Freshcaller) ↗

Full Freshdesk Contact Center (Freshcaller) reliability report and live status → · Most reliable Freshdesk Contact Center (Freshcaller) alternatives →