Outage report · Major outage
Fullstory outage on Sep 1, 2026
Multiple Fullstory Services Unavailable (NA1 Data Center)
What happened
Fullstory reported a major outage starting Sep 1, 2026, 15:19 UTC, affecting Data Capture - Web, Data Capture - Native Mobile, API, Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Anywhere: Warehouse, Guides and Surveys and 2 more. It was marked resolved at Sep 1, 2026, 20:36 UTC.
- The incident lasted 5h 17m from first report to resolution.
- Fullstory had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Fullstory
The issue reported by our cloud infrastructure provider (Google Cloud Platform) is now resolved and Fullstory services are fully operational as of September 1st, 2026 at 4:32 PM (ET). Any backlogged data is currently being processed and will be available shortly. If you have any questions or are experiencing any continued issues, please reach out to support@fullstory.com.
What our independent monitoring saw
Our independent monitoring of Fullstory started after this incident, so this report is based on Fullstory's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Fullstory's overall reliability
Fullstory has a reliability score of 73.2/100, with 99.63% effective uptime and 5 incidents over the last 90 days.
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