Outage report · Partial outage

Fullstory outage on Mar 18, 2025

Slow or failure to load Fullstory

SeverityPartial outage
StartedMar 18, 2025, 20:29UTC
ResolvedMar 19, 2025, 00:09UTC
Duration3h 40m

What happened

Fullstory reported a partial outage starting Mar 18, 2025, 20:29 UTC, affecting Data Capture - Web, Data Capture - Native Mobile, Fullstory Web Application. It was marked resolved at Mar 19, 2025, 00:09 UTC.

  • The incident lasted 3h 40m from first report to resolution.
  • It was the 3rd longest of 4 significant outages Fullstory reported in the 12 months up to it.
  • Fullstory had reported 1 other partial or major outage in the 90 days before it.

Latest update from Fullstory

We have implemented a fix that has resolved the issue and our team is still actively investigating the underlying cause to prevent future occurrences. Please reach out to support@fullstory.com if you experience any further issues.

Read Fullstory's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Fullstory started after this incident, so this report is based on Fullstory's status page.

Fullstory's overall reliability

73.2/100

Fullstory has a reliability score of 73.2/100, with 99.63% effective uptime and 5 incidents over the last 90 days.

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