Outage report · Partial outage

Gusto outage on Sep 17, 2024

Some customers are experiencing an error when accessing Gusto.

SeverityPartial outage
StartedSep 17, 2024, 01:31UTC
ResolvedSep 17, 2024, 04:50UTC
Duration3h 19m

What happened

Gusto reported a partial outage starting Sep 17, 2024, 01:31 UTC, affecting Gusto.com website, API. It was marked resolved at Sep 17, 2024, 04:50 UTC.

  • The incident lasted 3h 19m from first report to resolution.
  • It was the longest significant outage Gusto reported in the 12 months up to it.
  • Gusto had reported 2 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gusto

No issues have been seen since 8:42p PT, we consider this issue resolved.

Read Gusto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gusto started after this incident, so this report is based on Gusto's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Gusto's overall reliability

100.0/100

Gusto has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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