Outage report · Major outage
Gusto outage on Jan 17, 2024
We are aware of potential error messages that customers may be experiencing when attempting to run payroll. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.
What happened
Gusto reported a major outage starting Jan 17, 2024, 21:23 UTC, affecting Gusto.com website, API. It was marked resolved at Jan 17, 2024, 22:21 UTC.
- The incident lasted 58m from first report to resolution.
- Gusto had reported 6 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Gusto
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Gusto started after this incident, so this report is based on Gusto's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Gusto's overall reliability
Gusto has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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