Outage report · Major outage

Gusto outage on Jan 16, 2024

We are aware of potential error messages that customers may be experiencing when accessing Gusto. Our teams are working to resolve this as a top priority. Thank you for your patience at this time.

SeverityMajor outage
StartedJan 16, 2024, 19:10UTC
ResolvedJan 16, 2024, 21:32UTC
Duration2h 22m

What happened

Gusto reported a major outage starting Jan 16, 2024, 19:10 UTC, affecting Gusto.com website, API. It was marked resolved at Jan 16, 2024, 21:32 UTC.

  • The incident lasted 2h 22m from first report to resolution.
  • Gusto had reported 4 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gusto

This incident has been resolved.

Read Gusto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gusto started after this incident, so this report is based on Gusto's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Gusto's overall reliability

100.0/100

Gusto has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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