Outage report · Major outage

Hiver outage on Aug 17, 2023

Hiver services are experiencing a downtime

SeverityMajor outage
StartedAug 17, 2023, 00:32UTC
ResolvedAug 17, 2023, 01:23UTC
Duration51m

What happened

Hiver reported a major outage starting Aug 17, 2023, 00:32 UTC, affecting Email User Experience, Email Sync, Hiver Website, Notification Services, Analytics, Hiver Chat, Integrations, Knowledge Base. It was marked resolved at Aug 17, 2023, 01:23 UTC.

  • The incident lasted 51m from first report to resolution.
  • Hiver had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Hiver

We're back! All our Hiver services are up and running now. We thank you for your patience.

Read Hiver's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Hiver started after this incident, so this report is based on Hiver's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Hiver's overall reliability

98.7/100

Hiver has a reliability score of 98.7/100, with 99.99% effective uptime and 1 incidents over the last 90 days.

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