Outage report · Partial outage

Housecall Pro outage on Feb 23, 2024

SMS messaging impacted for a small subset of customers

SeverityPartial outage
StartedFeb 23, 2024, 19:28UTC
ResolvedFeb 27, 2024, 20:39UTC
Duration4d 1h

What happened

Housecall Pro reported a partial outage starting Feb 23, 2024, 19:28 UTC, affecting Text notifications. It was marked resolved at Feb 27, 2024, 20:39 UTC.

  • The incident lasted 4d 1h from first report to resolution.
  • It was the longest significant outage Housecall Pro reported in the 12 months up to it.
  • Housecall Pro had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Housecall Pro

This incident has been resolved.

Read Housecall Pro's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Housecall Pro started after this incident, so this report is based on Housecall Pro's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Housecall Pro's overall reliability

89.3/100

Housecall Pro has a reliability score of 89.3/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

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