Outage report · Major outage
Infobip outage on Aug 26, 2026
Global (Europe) - Customer Portal and HTTP API Degradation
What happened
Infobip reported a major outage starting Aug 26, 2026, 11:41 UTC, affecting Global (Europe), Global (Europe). It was marked resolved at Aug 26, 2026, 12:56 UTC.
- The incident lasted 1h 15m from first report to resolution.
- Infobip had reported 5 other partial or major outages in the 90 days before it.
- 11 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Infobip
The issue has been successfully resolved and the affected services are fully operational. During the below specified timeframe, our Customer Portal and api.infobip.com HTTP API endpoints on the Global (Europe) location were intermittently inaccessible, with the situation gradually improving as mitigation progressed towards the specified end time. Start (UTC): 26 August 11:36 End (UTC): 26 August 12:28 Impact: Customer Portal and HTTP API degradation
What our independent monitoring saw
Our independent monitoring of Infobip started after this incident, so this report is based on Infobip's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Infobip's overall reliability
Infobip has a reliability score of 73.1/100, with 99.73% effective uptime and 25 incidents over the last 90 days.
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