Outage report · Partial outage

Infobip outage on Aug 15, 2026

Global (Europe) - Whitelabel Portal and traffic processing degradation

SeverityPartial outage
StartedAug 15, 2026, 03:42UTC
ResolvedAug 15, 2026, 05:52UTC
Duration2h 9m

What happened

Infobip reported a partial outage starting Aug 15, 2026, 03:42 UTC, affecting Global (Europe), Global (Europe), Global (Europe), Global (Europe). It was marked resolved at Aug 15, 2026, 05:52 UTC.

  • The incident lasted 2h 9m from first report to resolution.
  • Infobip had reported 4 other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Infobip

The issue has been successfully resolved and the service is once again fully operational. Start: 15 August 2026, 02:33 UTC End: 15 August 2026, 05:25 UTC Impact: The incident caused a general degradation of multiple hosted channels and services on our Global (Europe) data center. Customers utilizing services such as Portal, Viber, SMS, and OMNI endpoints may have observed processing delays and interrupted traffic flow.

Read Infobip's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Infobip started after this incident, so this report is based on Infobip's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Infobip's overall reliability

73.1/100

Infobip has a reliability score of 73.1/100, with 99.73% effective uptime and 25 incidents over the last 90 days.

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