Outage report · Major outage
Insightly outage on Jun 16, 2021
Site Availability
SeverityMajor outage
StartedJun 16, 2021, 15:29UTC
ResolvedJun 16, 2021, 16:00UTC
Duration31m
What happened
Insightly reported a major outage starting Jun 16, 2021, 15:29 UTC, affecting Insightly Web App, Insightly API. It was marked resolved at Jun 16, 2021, 16:00 UTC.
- The incident lasted 31m from first report to resolution.
- Insightly had reported no other partial or major outages in the 90 days before it.
Latest update from Insightly
On Jun 16, 2021 at 8:03 am Pacific, we were alerted of a failure on our application caching layer. Our Engineering team immediately began an investigation, and determined that updates were timing out and not completing. The team identified the cause, and remediated the failure, unblocking the cache updates and restoring service at 8:35 am.
What our independent monitoring saw
Our independent monitoring of Insightly started after this incident, so this report is based on Insightly's status page.
Insightly's overall reliability
98.0/100
Insightly has a reliability score of 98.0/100, with 100% effective uptime and 1 incidents over the last 90 days.
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