Outage report · Partial outage

Iterable outage on Dec 31, 2024

Event-Triggered Journeys Delays Ingesting New Users

SeverityPartial outage
StartedDec 31, 2024, 14:29UTC
ResolvedDec 31, 2024, 18:25UTC
Duration3h 56m

What happened

Iterable reported a partial outage starting Dec 31, 2024, 14:29 UTC, affecting Global Web Application. It was marked resolved at Dec 31, 2024, 18:25 UTC.

  • The incident lasted 3h 56m from first report to resolution.
  • Iterable had reported 2 other partial or major outages in the 90 days before it.

Latest update from Iterable

This issue is now resolved and the backlog is completely drained. Event trigger journey's as of 7:25 AM PST are back to normal and processing as expected. If you still have any further questions please reach out to support@iterable.com.

Read Iterable's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Iterable started after this incident, so this report is based on Iterable's status page.

Iterable's overall reliability

93.7/100

Iterable has a reliability score of 93.7/100, with 99.96% effective uptime and 4 incidents over the last 90 days.

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