Outage report · Partial outage
Iterable outage on Oct 15, 2024
Issues impacting Email Sending
SeverityPartial outage
StartedOct 15, 2024, 16:06UTC
ResolvedOct 15, 2024, 21:32UTC
Duration5h 25m
What happened
Iterable reported a partial outage starting Oct 15, 2024, 16:06 UTC, affecting Global Campaign Sends, Global Proof Sends. It was marked resolved at Oct 15, 2024, 21:32 UTC.
- The incident lasted 5h 25m from first report to resolution.
- Iterable had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Iterable
As of 4:16 PM PST, all affected messages have been successfully processed, and the incident is now resolved. Our engineering team has confirmed that all campaigns have been reviewed, and there are no outstanding issues. The 3rd party vendor's recovery at 8:07 AM PT resolved the initial sending issue, and no further delays or interruptions are expected. We appreciate your patience during this time and apologize for any inconvenience caused. If you have any questions or need further assistance, please reach out to our support team at support@iterable.com
What our independent monitoring saw
Our independent monitoring of Iterable started after this incident, so this report is based on Iterable's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Iterable's overall reliability
93.7/100
Iterable has a reliability score of 93.7/100, with 99.96% effective uptime and 4 incidents over the last 90 days.
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