Outage report · Partial outage
Jane App outage on Dec 15, 2020
Gmail outage affecting patients and staff
SeverityPartial outage
StartedDec 15, 2020, 21:48UTC
ResolvedDec 16, 2020, 02:38UTC
Duration4h 50m
What happened
Jane App reported a partial outage starting Dec 15, 2020, 21:48 UTC, affecting Email / SMS Delivery. It was marked resolved at Dec 16, 2020, 02:38 UTC.
- The incident lasted 4h 50m from first report to resolution.
- Jane App had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Jane App
All emails that were not delivered to GMail and Google Business email addresses during the Google outage are now in the process of being delivered or have been delivered already. This incident has now been resolved.
What our independent monitoring saw
Our independent monitoring of Jane App started after this incident, so this report is based on Jane App's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Jane App's overall reliability
100.0/100
Jane App has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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