Outage report · Major outage

Jira outage on Aug 27, 2026

Issues accessing multiple Atlassian products in some regions

SeverityMajor outage

StartedAug 27, 2026, 04:22UTC

ResolvedAug 27, 2026, 05:16UTC

Duration54m

What happened

Jira reported a major outage starting Aug 27, 2026, 04:22 UTC, affecting Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile and 3 more. It was marked resolved at Aug 27, 2026, 05:16 UTC.

The incident lasted 54m from first report to resolution.
Jira had reported 7 other partial or major outages in the 90 days before it.
11 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Jira

**SUMMARY** On August 27, 2026, between 03:51 and 04:35 UTC, Atlassian customers in the Western Europe and Southeast APAC regions were unable to reach Atlassian Cloud products, including Atlassian Analytics, Compass, Confluence, Focus, Guard, Jira, JPD, JSM, Opsgenie, Rovo Search, and Talent. The event was triggered by a defective code change to the routing layer of one of our proxy fleets. This led to HTTP 404 errors being served to all customer traffic through these proxy fleets in Western Europe and Southeast APAC regions. The incident was detected within 1 minute by our automated monitoring systems, and mitigated by rolling back to the previous configuration release, which put the proxy fleet into a known good state. After the proxy fleet recovered, some Jira and Confluence customers (regardless of location) received HTTP 503 errors between 04:33 and 04:53 UTC as server fleets adjusted to the influx of traffic. **IMPACT** The overall impact was split into two discre

Read Jira's official incident report ↗