Outage report · Partial outage

Lawmatics outage on Aug 26, 2022

HTML email editor is down for some customers

SeverityPartial outage
StartedAug 26, 2022, 16:36UTC
ResolvedAug 26, 2022, 18:58UTC
Duration2h 22m

What happened

Lawmatics reported a partial outage starting Aug 26, 2022, 16:36 UTC. It was marked resolved at Aug 26, 2022, 18:58 UTC.

  • The incident lasted 2h 22m from first report to resolution.
  • Lawmatics had reported 1 other partial or major outage in the 90 days before it.

Latest update from Lawmatics

Our third party email design suite has resolved their outage and the Lawmatics HTML email editor is now fully operational for all customers. HTML email editor is currently down for some customers. This is due to an outage with our third party email design suite. This issue is limited to editing/creating HTML emails and does not affect sending or replying to HTML emails in Lawmatics. We are monitoring the situation and will provide updates as we receive them.

Read Lawmatics's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Lawmatics started after this incident, so this report is based on Lawmatics's status page.

Lawmatics's overall reliability

100.0/100

Lawmatics has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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