Outage report · Major outage

Liquid Web outage on May 25, 2026

Security Advisory - LiteSpeed Privilege Escalation Vulnerability CVE-2026-48172

SeverityMajor outage

StartedMay 25, 2026, 19:17UTC

ResolvedMay 26, 2026, 00:29UTC

Duration5h 12m

What happened

Liquid Web reported a major outage starting May 25, 2026, 19:17 UTC, affecting CPanel. It was marked resolved at May 26, 2026, 00:29 UTC.

The incident lasted 5h 12m from first report to resolution.
Liquid Web had reported 9 other partial or major outages in the 90 days before it.
5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Liquid Web

Status Update Our security and operations teams completed the assessment of our infrastructure, which forcd a upcp update today for all systems we were able to reach. We also reviewed environments for the indicators of compromise noted in the LiteSpeed article below. We will address any findings via a support ticket. We are resolving this incident at this time. Customer Guidance Customers are strongly encouraged to ensure they are running the updated version of the LiteSpeed plugin and to review their systems for the indicators of compromise. If our team does not have access to your system because it is unmanaged, self-managed, or access has been updated but not shared with Liquid Web, then we would not have been able to reach your system in order to apply updates or check for indicators of compromise. If you have any questions or concerns, you can reach us through the following channels: Live Chat via the Customer Portal: https://my.liquidweb.com Email: support@liquidweb.com

Read Liquid Web's official incident report ↗