Outage report · Major outage

Lunchbox outage on Nov 29, 2023

Toast Service Incident for Third Party Ordering

SeverityMajor outage
StartedNov 29, 2023, 17:40UTC
ResolvedNov 29, 2023, 18:28UTC
Duration48m

What happened

Lunchbox reported a major outage starting Nov 29, 2023, 17:40 UTC, affecting Toast Ordering. It was marked resolved at Nov 29, 2023, 18:28 UTC.

  • The incident lasted 48m from first report to resolution.
  • Lunchbox had reported 2 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Lunchbox

The issue has been resolved and all TOAST Services are operating normally. Third-party orders should be received by the Toast System. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225. Thank you for your understanding and cooperation.

Read Lunchbox's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Lunchbox started after this incident, so this report is based on Lunchbox's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Lunchbox's overall reliability

90.1/100

Lunchbox has a reliability score of 90.1/100, with 99.95% effective uptime and 6 incidents over the last 90 days.

Visit Lunchbox ↗

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