Outage report · Major outage

Mailjet outage on Sep 4, 2025

Login issues with Mailjet Application and Intermittent Errors on REST API

SeverityMajor outage
StartedSep 4, 2025, 06:54UTC
ResolvedSep 4, 2025, 12:30UTC
Duration5h 36m

What happened

Mailjet reported a major outage starting Sep 4, 2025, 06:54 UTC, affecting Mailjet App, REST API, Form Builder, Mailjet Embedded. It was marked resolved at Sep 4, 2025, 12:30 UTC.

  • The incident lasted 5h 36m from first report to resolution.
  • It was the 3rd longest of 6 significant outages Mailjet reported in the 12 months up to it.
  • Mailjet had reported 1 other partial or major outage in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Mailjet

This incident has been resolved.

Read Mailjet's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Mailjet started after this incident, so this report is based on Mailjet's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Mailjet's overall reliability

99.6/100

Mailjet has a reliability score of 99.6/100, with 100% effective uptime and 1 incidents over the last 90 days.

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