Outage report · Partial outage

OnceHub outage on Jun 12, 2024

We are aware of an issue preventing the creation of bookings when interacting with a chatbot embedded through the 'Widget on load' option.

SeverityPartial outage
StartedJun 12, 2024, 14:12UTC
ResolvedJun 14, 2024, 12:17UTC
Duration1d 22h

What happened

OnceHub reported a partial outage starting Jun 12, 2024, 14:12 UTC, affecting Chatbots. It was marked resolved at Jun 14, 2024, 12:17 UTC.

  • The incident lasted 1d 22h from first report to resolution.
  • OnceHub had reported 3 other partial or major outages in the 90 days before it.

Latest update from OnceHub

The issue impacting the creation of bookings from being made through chatbots embedded with the 'Widget on load' option has now been resolved. If you still experience any loss of functionality, please reach out to our support team at support@oncehub.com

Read OnceHub's official incident report ↗

What our independent monitoring saw

Our independent monitoring of OnceHub started after this incident, so this report is based on OnceHub's status page.

OnceHub's overall reliability

74.8/100

OnceHub has a reliability score of 74.8/100, with 99.67% effective uptime and 2 incidents over the last 90 days.

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