Outage report · Partial outage
Optimove outage on Jun 8, 2025
DNS Resolution Issue Affecting Multiple Services
What happened
Optimove reported a partial outage starting Jun 8, 2025, 04:41 UTC, affecting Core App, Core App, API, API, Batch Data Process, Batch Data Process, Track & Trigger, Track & Trigger and 1 more. It was marked resolved at Jun 8, 2025, 21:39 UTC.
- The incident lasted 16h 58m from first report to resolution.
- It was the 3rd longest of 9 significant outages Optimove reported in the 12 months up to it.
- Optimove had reported 1 other partial or major outage in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Optimove
The issue has been resolved, and all services are now operational. Recovery efforts are still ongoing, and we continue to monitor the service. We will provide any further updates as necessary. Additionally, a Root Cause Analysis (RCA) will be shared once the investigation is complete. Thank you for your patience and cooperation.
What our independent monitoring saw
Our independent monitoring of Optimove started after this incident, so this report is based on Optimove's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Optimove's overall reliability
Optimove has a reliability score of 80.0/100, with 99.88% effective uptime and 1 incidents over the last 90 days.
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