Outage report · Major outage

Oracle Cloud Infrastructure outage on Oct 13, 2023

Networking | US West (San Jose) | 1d393583

SeverityMajor outage
StartedOct 13, 2023, 19:00UTC
ResolvedMar 5, 2026, 05:12UTC
Duration873d 10h

What happened

Oracle Cloud Infrastructure reported a major outage starting Oct 13, 2023, 19:00 UTC. It was marked resolved at Mar 5, 2026, 05:12 UTC.

  • The incident lasted 873d 10h from first report to resolution.
  • Oracle Cloud Infrastructure had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Oracle Cloud Infrastructure

Mar 05 05:12 UTC Resolved - We have resolved the issue which affected multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers have validated that service functionality is now restored. Customer Impact: During the impact window, customers may have experienced issues when attempting to connect to or perform service management operations on resources hosted in the region. Further updates will be provided as events warrant. Start Time : March 04, 2026 10:10 UTC End Time : March 05, 2026 04:40 UTC Preliminary Root Cause : Reference Number: 210f910e Mar 05 03:56 UTC Identified - Our engineering teams have identified the source of the service disruption which is affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers are continuing to implement mitigations for this issue. Further updates will be provided as soon as more information is available. Customer Impact: Customers may experience issue

Read Oracle Cloud Infrastructure's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Oracle Cloud Infrastructure started after this incident, so this report is based on Oracle Cloud Infrastructure's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Oracle Cloud Infrastructure's overall reliability

100.0/100

Oracle Cloud Infrastructure has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Oracle Cloud Infrastructure ↗

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