Live status & reliability report

Otter status, outages & reliability

Otter is an order-management, delivery-integration and POS platform for restaurants from CloudKitchens.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Otter had 100% effective uptime across 4 status page incidents (2 partial or major outages).

85.6/100Reliability scoreVisit Otter ↗

Is Otter down right now?

No, Otter is up and running.

  • Otter's status page reports all systems operational. Checked .
  • All 2 Otter pages we check are responding. Checked .

Official Otter status page ↗

Uptime (90d)100%<1m weighted downtime
Incidents (90d)41.0 per 30 days
Major / partial outages2
Avg time to resolve—
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Aug 25, 2026: no incidentsAug 26, 2026: 100% uptime, 1 incident (Major outage)Aug 27, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 100% uptime, 1 incident (Degraded performance)Sep 17, 2026: no incidentsSep 18, 2026: 100% uptime, 1 incident (Degraded performance)Sep 19, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 100% uptime, 1 incident (Partial outage)Oct 29, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Otter's reliability

  • Over the past 12 months, Otter published 7 incidents on its status page, 3 of them partial or major outages.
  • Otter reported 4 incidents in the last 90 days, up from 1 in the 90 days before.
  • Otter's 90-day uptime of 100% is above the average for online ordering platforms (99.70%).

Score breakdown

Uptime · 40% weight
100
100% effective uptime
Incident frequency · 20% weight
78
1.00 weighted incidents per 30 days
Time to resolve · 20% weight
50
No resolved incidents in window
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234DecJan ’261 degraded performance incident1FebMar1 degraded performance incident1AprMay1 major outage incident1JunJul1 major outage incident1Aug2 degraded performance incidents2Sep1 partial outage incident1OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Otter's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Otter incident history (last 90 days)

Source: Otter status page · last checked

Our independent monitoring

We check these public Otter pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
HomepageUp 100%1673 ms
Restaurant dashboardUp 100%1020 ms

How Otter compares

Most reliable Otter alternatives →

Otter status FAQ

Is Otter down right now?

No, Otter is up and running. Otter's status page currently reports all systems operational, and all 2 of the Otter pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Otter?

Otter has a reliability score of 85.6 out of 100, ranking #8 of 13 online ordering platforms. Over the last 90 days it had 100% effective uptime.

How often does Otter have outages?

Otter published 4 incidents on its status page in the last 90 days (2 partial or major outages) and 7 in the past 12 months.

Does Otter have a status page?

Yes. Otter's official status page is status.tryotter.com. We read it every five minutes and keep its full incident history.