PandaDoc outage on Dec 2, 2024

What happened

PandaDoc reported a major outage starting Dec 2, 2024, 17:44 UTC, affecting Uploading documents. It was marked resolved at Dec 2, 2024, 18:35 UTC.

• The incident lasted 51m from first report to resolution.
• PandaDoc had reported 1 other partial or major outage in the 90 days before it.
• 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from PandaDoc

We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us using the instructions here: https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support.

Read PandaDoc's official incident report ↗

What our independent monitoring saw

Our independent monitoring of PandaDoc started after this incident, so this report is based on PandaDoc's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outagePropertywareDec 2, 2024, 23:58 UTC

  Propertyware site cannot be reached

• Major outageAsanaDec 3, 2024, 00:09 UTC

  Asana unavailable

PandaDoc's overall reliability

Full PandaDoc reliability report and live status → · Most reliable PandaDoc alternatives →