Outage report · Major outage

PandaDoc outage on Oct 28, 2022

Document can't be created from the templates

SeverityMajor outage
StartedOct 28, 2022, 15:26UTC
ResolvedOct 28, 2022, 17:55UTC
Duration2h 30m

What happened

PandaDoc reported a major outage starting Oct 28, 2022, 15:26 UTC, affecting Sending documents, Web application. It was marked resolved at Oct 28, 2022, 17:55 UTC.

  • The incident lasted 2h 30m from first report to resolution.
  • PandaDoc had reported 2 other partial or major outages in the 90 days before it.

Latest update from PandaDoc

We're all set! Users can now create documents. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

Read PandaDoc's official incident report ↗

What our independent monitoring saw

Our independent monitoring of PandaDoc started after this incident, so this report is based on PandaDoc's status page.

PandaDoc's overall reliability

86.3/100

PandaDoc has a reliability score of 86.3/100, with 99.88% effective uptime and 3 incidents over the last 90 days.

Visit PandaDoc ↗

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