Outage report · Partial outage

Pendo outage on Feb 5, 2026

Investigating Issues with Guides and Resource Center

SeverityPartial outage
StartedFeb 5, 2026, 12:21UTC
ResolvedFeb 8, 2026, 14:57UTC
Duration3d 2h

What happened

Pendo reported a partial outage starting Feb 5, 2026, 12:21 UTC, affecting Pendo UI, Pendo UI, Pendo UI, Pendo UI, Pendo UI, Resource Center, Resource Center, Resource Center and 2 more. It was marked resolved at Feb 8, 2026, 14:57 UTC.

  • The incident lasted 3d 2h from first report to resolution.
  • It was the longest significant outage Pendo reported in the 12 months up to it.
  • Pendo had reported 2 other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Pendo

After monitoring guide and resource center behavior and conducting a review of all guide statuses, we consider this issue fully resolved.

Read Pendo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Pendo started after this incident, so this report is based on Pendo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Pendo's overall reliability

78.8/100

Pendo has a reliability score of 78.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.

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