Outage report · Partial outage

Pendo outage on Mar 7, 2024

Possible issues with Pendo customers receiving Pendo emails

SeverityPartial outage
StartedMar 7, 2024, 20:59UTC
ResolvedMar 12, 2024, 13:22UTC
Duration4d 16h

What happened

Pendo reported a partial outage starting Mar 7, 2024, 20:59 UTC, affecting Other. It was marked resolved at Mar 12, 2024, 13:22 UTC.

  • The incident lasted 4d 16h from first report to resolution.
  • It was the longest significant outage Pendo reported in the 12 months up to it.
  • Pendo had reported no other partial or major outages in the 90 days before it.

Latest update from Pendo

This incident has been identified. More information on how to mitigate can be found here: https://support.pendo.io/hc/en-us/articles/8173942769947-Troubleshoot-sign-in-issues

Read Pendo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Pendo started after this incident, so this report is based on Pendo's status page.

Pendo's overall reliability

78.8/100

Pendo has a reliability score of 78.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.

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