Outage report · Partial outage
PetDesk outage on Aug 15, 2022
Elevated Errors & Latency
SeverityPartial outage
StartedAug 15, 2022, 14:02UTC
ResolvedAug 15, 2022, 20:44UTC
Duration6h 43m
What happened
PetDesk reported a partial outage starting Aug 15, 2022, 14:02 UTC, affecting Provider Communications Dashboard. It was marked resolved at Aug 15, 2022, 20:44 UTC.
- The incident lasted 6h 43m from first report to resolution.
- It was the 2nd longest of 9 significant outages PetDesk reported in the 12 months up to it.
- PetDesk had reported 2 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from PetDesk
Failover to DB secondary and reboot of primary resolved issues. DB CPU continues to run slightly higher than in recent history, but this is explicable by normal variations in usage. Incident Resolved.
What our independent monitoring saw
Our independent monitoring of PetDesk started after this incident, so this report is based on PetDesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
PetDesk's overall reliability
99.0/100
PetDesk has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.
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